Privacy policy

Confidentiality

Data Requested
In accordance with the requirements of the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679 on the protection of personal data and the free movement of such data), Autohelix.ro is obligated to manage the personal data you provide in a safe manner and only for the specified purposes.

The Autohelix.ro website is operated by AUTO HELIX S.R.L., headquartered in Maramureş County, Groşi Village, Groşi Commune, Mesteacănului Street, No. 7.

Autohelix.ro is a data controller of the personal data you (the data subject) provide to us.

Why We Need Your Data
We need your personal data to provide you with our services, with the following purposes:

  • To process your order and deliver the desired products and services;
  • To evaluate the products and services we provide to you;
  • To give you access to the website's features as a registered user;
  • To administer the website;
  • To analyze and improve the website, our commercial offer, and our advertising campaigns;
  • To enable your participation in contests or promotions;
  • To send you non-commercial or administrative messages (regarding changes to the website, user accounts, etc.);
  • To send offers, promotions, advertising, and marketing messages regarding Autohelix.ro activities, provided you have given your consent.

What We Will Do with Your Data
Your personal data is processed at the company’s headquarters. The hosting and storage of your data take place within Romania.

We may provide your personal data to other companies with whom we have a partnership, but only based on a confidentiality agreement and exclusively for the purposes mentioned in this document. Information required for online payments falls under the usage conditions of payment processors, and Autohelix.ro will neither request nor store any details regarding your card.

We will disclose information if it is justified to protect against fraud or to defend our rights or property. It may also be necessary to disclose your information to comply with legal obligations or respond to official requests from authorities. Your personal data will only be disclosed when we believe, in good faith, that we are legally required to do so.

How Long We Keep Your Data
We will store your information as long as required by law. If there is no legal requirement, we will keep it only as long as necessary to provide our services. Upon request, sent to Autohelix.ro via email at autohelixmsa@gmail.com or through the user account options on the website, you can request the cancellation of your account and the deletion or anonymization of your data.

Any personal data we hold for marketing purposes will be retained until you notify us that you no longer wish to receive such communications.

Your Rights
If you believe any personal data we hold about you is incorrect or incomplete, you have the right to request to review, rectify, or delete this information. You can contact us for this purpose at autohelixmsa@gmail.com.

If you wish to complain about how we have handled your data, please contact us via email at autohelixmsa@gmail.com. We will review your complaint and work with you to resolve the issue.